WHAT TYPE OF INSURANCE DO YOU ACCEPT?

I am in network with most Blue Cross Blue Shield PPO  plans as well as AETNA PPO. To verify if there are any out of pocket costs, please contact your insurance provider directly. Please click here for more info. I will also work with cash or out of network clients. Please click above link for more info. 

WHAT IS YOUR CANCELLATION POLICY?

Appointments are commitments. It is a mutual agreement to set aside time in our busy schedules to meet. Please give as much notice as possible when cancelling an appointment. At minimum appointments must be cancelled 24 hours before set time. A cancellation fee for the full amount of the session will be applied for no shows or late cancellations. Thank you for your understanding. 

WHAT WILL SESSIONS LOOK LIKE?

The first session is a meet and greet of sorts. We will each get a sense of what it will be like to work together. An assessment will take place in which questions will be asked about your reasons for initiating therapy, pertinent history, explanation of therapy process, scheduling, financial responsibilities and counseling process will be discussed.  Therapy will typically take place for one hour once a week. Frequency of sessions may change depending on individual needs.

PRIVACY POLICY

Confidentiality between client and therapist is crucial to establishing a trusting relationship. It is also protected by law. Any information shared in sessions will remain confidential however, there are some exceptions. I am legally required to report in the following situations:

• Suspected child or elder abuse

• Imminent physical harm to self or others

A client may also voluntarily require that information be shared with others such as medical providers, schools, etc., in which case an expressed written consent will be required.

NO SURPRISES ACT

You have the right to receive a “Good Faith Estimate” explaining how much your mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• Please be aware that the GFE is an estimate and does not reflect the total actual cost. Depending on your individual needs, you may need additional sessions. This estimate does not include missed sessions. Please be aware of the 24-hour cancellation policy. If you do not cancel your appointment within the appropriate time frame or no show for an appointment, you will be responsible for full payment of the session.

• The GFE reflects the cost of services reasonably expected for your mental health care needs based on information known at the time the estimate was created. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.

• If you are billed for more than this Good Faith Estimate, you have the right to dispute the bill. You may contact me directly at silverliningchicago@gmail.com and ask to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available. You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount. To learn more and get a form to start the process, go to www.cms.gov/nosurprises or call 1-877-696-6775.

• For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call 1-877-696-6775.
  Keep a copy of this Good Faith Estimate in a safe place or take pictures of it. You may need it if you are billed a higher amount.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.